PRIVATE POLICY

Taxi App Caller SA de CV, better known as Taxi App Caller, with address at Calle Mariano Matamoros 681, Colonia Centro, city Saltillo, municipality or delegation Saltillo, cp 25000, in the entity of Coahuila, country Mexico, and internet portal contacto@taxiappcaller.com , is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

The personal data that we collect from you, we will use for the following purposes that are necessary for the service you request: we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with a better Attention:

  • Provision of services

  • User census

  • Marketing or advertising

  • Commercial prospecting

  • Technical Help

  • Others

In case you do not want your personal data to be processed for these secondary purposes, from this moment you can communicate the above through the following mechanism:

Contact the central office to file a report and get a response within 24 hours.


The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products that you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Name

  • nationality

  • Home

  • Cell phone

  • Email

  • Hobbies

  • Sports you practice

  • Identification data

  • Contact information


How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is out of date, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following means:

Under a report to the email: contacto@taxiappcaller.com


To know the procedure and requirements for the exercise of ARCO rights, we make the following means available to you:

Via telephone to the numbers 315-30-16 in saltillo coahuila


The contact details of the person or department of personal data, which is in charge of processing requests for ARCO rights, are as follows:

a) Name of the person or department of personal data: Administration and legal department
b) Address: 681 Mariano Matamoros street, Zona Centro neighborhood, Saltillo city, Saltillo municipality or delegation, cp 25000, in the entity of Coahuila, country Mexico
d) Telephone number: 315-15-89 In Saltillo Coahuila

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You can revoke your consent for the use of your personal data

You can revoke the consent that, in your case, you have given us for the treatment of your personal data. However, it is important to keep in mind that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we require to continue treating your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we will not be able to continue providing the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must submit your request through the following means:

Going to the central office located at the aforementioned addresses.


Regarding the procedure and requirements for the revocation of your consent, we inform you of the following:

a) By what means can the owner and, where applicable, his representative, as well as the latter's personality, prove his identity?
Through the INE and letter issued by the owner in case of representative

b) What information and / or documentation should the application contain?
Full name, unique population code, approximate date of entry into the system.

c) In how many days will we respond to your request?
two business days

d) By what means will we communicate the response to your request?
in person attending the appointment after two days

e) For more information on the procedure, we make the following means available:
go to: www.taxiappcaller.com and in the executive chat box provide your folio.

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How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

Sending an email to contacto@taxiappcaller.com

Likewise, you can register to the following registers, in case you do not want to obtain publicity from us:

Public Registry to Avoid Advertising, for more information consult the PROFECO website

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The use of tracking technologies on our internet portal

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data that we collect through these technologies, we will use for the following purposes:

Private use of registration to support the solution of problems in our services

The personal data we obtain from these tracking technologies are as follows:

Identifiers, username and passwords of a session
User preferred language
Region in which the user is located
User browser type
User operating system type
Date and time of the beginning and end of a user session
Web pages visited by a user

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How can you know the changes in this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We are committed to keeping you informed about changes that may occur to this privacy notice, through: Privacy notice tab.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:

In accordance with company policies

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